Terms
Last updated 12 November 2026
These terms cover Music One, the internet radio station run by Music One Radio, Inc. (“Music One”, “we”, “us”): musicone.fm, the player at play.musicone.fm, the Music One app, our streams and the studio's text and WhatsApp number. By using any of them you agree to these terms. How we handle your information is explained in our privacy policy.
Texting the studio
Music One Studio messages
- What it is: listeners text the studio on +1 (212) 682-0111 with song requests, shout-outs, comments and voice notes. Music One staff may reply about your message, for example to confirm a request or ask whether we can read it on air.
- How you join: by texting us first. We never text anyone who hasn't texted us, and we never send marketing or promotional texts.
- How often: message frequency varies. You only get replies to messages you send.
- Cost: Music One doesn't charge for texts. Message and data rates may apply from your mobile carrier.
- To stop: reply STOP at any time. We'll send one message to confirm, and then no more. Text us again later if you want to start again.
- For help: reply HELP, or email privacy@musiconeradio.com.
- Carriers are not liable for delayed or undelivered messages.
- We never share your mobile number, or the fact that you texted us, with anyone for their marketing. See our privacy policy for what we keep and for how long.
Messages you send may be read or played on air, with your first name or the last four digits of your number at most. Don't send anything you wouldn't want broadcast. We may not read or answer every message, and we may block numbers that send abuse or spam. The same applies to WhatsApp messages to the same number. The number doesn't take calls.
Listening
Music One is free to listen to, for your own personal use. Please don't record, rebroadcast, relay or resell our streams, or embed them in another service, without our written permission. The music we play is licensed for streaming by Music One; it remains the property of the artists, songwriters and labels.
We try to keep Music One on the air around the clock, but we can't promise the stream, website or app will always be available or free of interruptions. We may change, pause or stop any part of the service.
Votes, messages and other things you send us
When you vote on a song, message the studio or reply to our emails, you give Music One permission to use what you send in running and promoting the station, including on air, without payment. Please only send things that are yours to share, and nothing unlawful, abusive or misleading. We may remove votes or block anyone who tries to game the votes or misuse the service.
Accounts and VIP links
Signing in is optional. Keep your sign-in and any personal VIP listening link to yourself; we may switch off a link that has been shared publicly. You can delete your account at any time in the player.
Our name and content
The Music One name, logos, website, app, shows and imaging belong to Music One Radio, Inc. Please don't use them in a way that suggests we endorse you or your product.
Disclaimers
Music One is provided “as is”. As far as the law allows, we give no warranties about it, and we are not liable for any indirect or consequential loss arising from your use of it. Nothing in these terms limits rights you have under the law that can't be limited.
Changes and law
We may update these terms; the date at the top shows when they last changed. If you keep using Music One after a change, the new terms apply. These terms are governed by the laws of the State of New York, USA.
Contact
Music One Radio, Inc., New York, NY. Email privacy@musiconeradio.com, or text the studio on +1 (212) 682-0111.